Privacy Policy
This privacy policy describes the information we collect, how we collect it, and how we use and share it in relation to our websites and product and service offerings.
Global Security is committed to protecting the privacy of visitors to their websites and users of their mobile applications. It is important that our users understand how we collect, use, and disclose personal information (as defined below). Global Security takes technical, administrative, and physical measures to protect the personal information we may collect.
Information Collection
In general, when you use our websites, services, and devices, you may be required to provide personal data such as:
Some devices or services may collect additional information such as audio, video, or image recordings from your surveillance devices, geolocation information including the physical location of your devices using satellite signals, cell phone towers, or Wi-Fi signals. We may also collect event information such as arming and disarming your devices, motion detection, opening and closing of doors from door and window protection devices, water, smoke, and heat detection.
Your personal and non-personal data are collected in various ways in connection with our websites, services, and devices. In many cases, they are directly provided to us by you. For example, you may need to provide us with personal information in the following circumstances:
Use and Disclosure of Information
We use your information for our business purposes and to provide you with monitoring services. Your information may be shared with third-party service providers and emergency service providers to deliver or improve services. We may share your information for legal reasons, including to cooperate with law enforcement if we receive valid requests, to protect our rights, or in the event of a sale of all or part of our company.
We do not sell your information to third parties for their own commercial purposes. We may share your information with partners, service providers, dealers, distributors, agents, or subcontractors of Global Security engaged to perform services on its behalf (including authorized distributors of Global Security and third-party monitoring centers) to provide you with certain services and achieve our business goals as described above. Global Security will only share your personal information with third parties if it has contractually restricted the use or disclosure of the information to the necessity of performing services on our behalf or compliance with legal requirements. These companies may use your personal information but only within the scope of the services we entrust to them, unless you have authorized them to use it for other purposes. If you no longer wish to share your personal information for this purpose, we will provide you with the option to revoke such authorization.
To provide our services, we share your information with individuals designated in your contact list and third-party emergency services such as police, fire, and medical emergency services. We may also disclose your information for legal reasons to comply with a subpoena or court order or other similar legal process, to cooperate with law enforcement, or if we believe in good faith that disclosure is necessary to protect our rights, safety, or that of others, to investigate fraud, or to respond to a government request. We may also transfer your information to a third party in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or part of our business, stock, or assets.
Security of Your Personal Information
Global Security is committed to ensuring the security and integrity of personal information. Global Security has adopted reasonable physical, technical, and administrative procedures to ensure the protection of your personal information. However, due to the nature of Internet communications, we cannot guarantee or ensure that your transmissions are secure.
We retain your personal information as long as your account is active or for the period necessary to achieve the purposes outlined in this policy and as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.
Updating Your Personal Information
You may request access to your personal information, update it, correct it, modify it, or delete it at any time. Global Security will make reasonable efforts to promptly update or delete the information in question. To protect the confidentiality and security of users, Global Security will take steps to verify the user's identity before granting access or making the requested changes. To access, modify, or delete your personal information, to ask questions, report a problem on the website, or raise concerns, please email us at info@globalsecurite.ca. Some of our website, application, and social media accounts allow you to make corrections directly on the site without further communication with Global Security. Please note that despite our willingness to assist you in protecting your personal information, it is your responsibility to protect your passwords and other access identifiers.
Policy Modifications
Updates to this privacy notice may be necessary. This privacy notice may be modified periodically without notice. We encourage you to regularly review this privacy notice to be aware of any changes. The date of the latest version will be indicated at the bottom of the policy.
For any questions, please contact:
Global Security Inc. - Head Office